Support

A person answers, not a bot

NumiAssist is built by a small team, and support mail lands directly with the people who write the code. That cuts both ways: answers are real, and they may take up to two working days.

Write to us

Questions, bug reports, ideas – one address for everything. If something went wrong, include your iPhone model, iOS version and what you expected to happen; a screenshot helps more than a paragraph.

support@numiassist.com

Subscription

Billing is handled by Apple

The subscription lives on your Apple ID. To cancel or manage it, open Settings → your name → Subscriptions on the iPhone. Refunds are requested from Apple at reportaproblem.apple.com – we can't process them ourselves.

Privacy

Your photos, your data

What happens to the photos you send for recognition, and what we do and don't collect – it's all on one page, in plain language.